Security Service Engineer - UK

Date Posted: Monday 01 December 2025

, Ref: 244

Security Service Engineer

Location: Various locations across South East and East England (Preferred: Bedfordshire, Buckinghamshire, Cambridgeshire, Hertfordshire, Northamptonshire, North London)

Salary: £35k + Bonus OTE £45k + Travel Time Paid + Company Vehicle

 

Overview:

We are seeking an experienced Security Service Engineer to join our clients growing and technically demanding team. The ideal candidate will have need to have 5 years of experience with networkable security systems, excellent troubleshooting skills, and strong IT/networking knowledge. You will be responsible for servicing, maintaining, and installing Intruder Alarms, CCTV, Access Control, and related electronic security systems for a diverse client base.

This is an excellent opportunity for a motivated professional to grow their career with a company that values quality, compliance, and technical excellence.

 

Responsibilities:

  • Service, fault-find, and install:
    • Intruder Alarms
    • IP CCTV Systems
    • Access Control
    • Door Entry Systems
    • External Lighting Systems
  • Manage network configurations including:
    • Port forwarding
    • IP conflict resolution
    • Remote dial-in
  • Complete all job paperwork in line with NSI and our clients’ standards.
  • Participate in a 1-in-5 on-call duty engineer rota.

 

Equipment Experience Required:

Intruder Alarm Systems:

  • Eaton, Pyronix, AJAX, Honeywell Galaxy, Texecom

CCTV:

  • Hikvision (IP & TVI), AXIS, Hanwha, Pelco, Concept Pro, Adpro, Optex, RVR Solutions

Access Control:

  • ACT, Paxton Net2 & 10, Hikvision, Salto

Door Entry:

  • BPT, Fermax, Videx, Paxton (IP & analogue)

Monitoring:

  • RedCARE, DualCom, ARC/RVR, GSM/PSTN diallers

Other:

  • GUI interfaces (e.g., Hikvision Central, Cortech, Paxton)
  • GJD External Lighting
  • Strong understanding of IT networks

 

Working Hours:

  • Monday to Friday: 08:30 – 17:00 (40 hours/week)
  • ½ hour unpaid lunch between 12:00 – 14:00
  • Expected to be on-site by 08:30 unless otherwise arranged.

Overtime & Travel Pay/Overtime Rates:

  • Mon–Fri: x1.33
  • Saturday: x1.5
  • Sunday: x2
  • Premium time bands: Up to x 2.5 based on time of day/week

Travel Time:

  • Paid at x1.33 if travel exceeds standard 8-hour day
  • Travel to/from office is not paid

On-Call Duty Roster:

  • 1 week in every 5
  • Allowance: £295/week
  • Premium call-out rates up to 2.5 x basic rate
  • Engineers on duty must remain sober and fit for work

 

The ideal candidate will need to have:

  • 5+ years of firsthand experience in security systems
  • Strong understanding of IT networking (port forwarding, remote access, IP management)
  • Familiar with British Standards and NSI regulations
  • Full UK driving licence
  • Based in or near preferred areas for easier coverage

 

Why Join Our Client:

  • Competitive salary & earning potential (OTE £45k+)
  • Diverse customer base – from domestic to commercial
  • Opportunity to grow with a technically strong and expanding company
  • Excellent overtime and travel pay structure
  • Supportive team and structured on-call system

 

For more details about this opportunity call Lisa Orchard on 01273 830818 or email your CV to lorchard@peopleforcerecruitment.com